Very Casual Fridays
One of the best things about working at SoftLayer is that we get awesome freebies. In the last year, I have seen a servers given away to authors of the best SoftLayer-themed Haikus, employees have won...
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On Cloud Nine: My First Two Months at SoftLayer
I’m on cloud nine at Softlayer. I know “cloud” is probably the most confusing term I can use about how happy I am to be a SLayer because I’m not talking about public cloud, private cloud, or bare metal...
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Of Cage Nuts and Customer Service
Sometimes it’s the little hardships and annoyances that really mold you. How do you react? Do you manage to work through them, or do you let them eat away at you to the point that you’re more paralyzed...
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TechStars Cloud @ SoftLayer – DAL05 Data Center Tour
Last week was HUGE for the inaugural class of companies in the TechStars Cloud accelerator in San Antonio. The program’s three-month term concluded with “Demo Day” on Wednesday where all of the...
View ArticleFrom “Computer Guy” to SoftLayer Server Build Technician
As I sat down to brainstorm ideas for this blog, I began to think about where I was when I started a few years ago and where I am now. When I was hired, I knew next to nothing about the inner-workings...
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The Weekly Breakdown – Behind the Scenes at SoftLayer
Mihaly Csikszentmihalyi, a renowned scholar in the field of psychology, said, “In large organizations the dilution of information as it passes up and down the hierarchy, and horizontally across...
View ArticleMy First Week as a SLayer in San Jose
As I write this post, I’m finishing my first week as an employee with SoftLayer. It might seem premature, but I think it’s safe to say that it’s the best job I’ve ever had. My friend Marcos gave me a...
View ArticleProud to be a SLayer
Changing a career can be a challenge, especially when it feels like you are starting from scratch. I know that feeling well. I’d always been interested in networking, IT and cloud computing, but it...
View ArticleConferences, Culture and the SoftLayer Server Challenge
I can’t begin to tell you how much fun I have when I get to represent SoftLayer at conferences. The days may be long, and my feet may go numb by the end of the day from so much standing, but the time...
View ArticleOn-Call for Dev Support AND a New Baby
I began working at SoftLayer in May of 2010 as a customer support administrator. When I signed on, I was issued a BlackBerry to help me follow tickets and answer questions from my coworkers when I was...
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